Terms of Service
distance sales contract *
This contract has been drawn up in accordance with the Regulation on the Application Procedures and Principles of Distance Contracts published in the Official Gazette dated 13.06.2003 and numbered 25137, and the articles are as follows.
ITEM 1 - subject
The subject of this contract includes the rights and obligations of the parties in accordance with the provisions of the Law No.4077 on the Protection of Consumers - the Regulation on the Principles and Procedures of the Application of Distance Contracts, regarding the sale and delivery of the product that the SELLER sells to the BUYER, the qualifications and sales price of which are specified below.
clause 2.1 - vendor information
CEYLAN IPEK EL KINDERGARTEN
KULOĞLU MAH. TURNACI BAŞI CAD. NO: 26 İÇ KAPI NO: 6 BEYOĞLU/ İSTANBUL
clause 2.2 - recipient information
Article 3 - contractual product information
The type and type, quantity, brand / model color and sales price of the products are as stated in the email.
article 4 - general provisions
4.1 - The BUYER declares that he / she has read all the preliminary information about the basic characteristics of the contractual product or products, sales price and payment method and delivery, and gives the necessary confirmation electronically.
4.2 - The product or products subject to the contract are delivered to the BUYER or the person / organization indicated in the preliminary information right away through permanent and/or conditional download.Provided that buyer is notified beforehand, the period to re-download the product can be extended for a maximum of 10 days, provided that the BUYER is notified beforehand.
4.3 - If the product subject to the contract is to be delivered to another person / organization other than the BUYER, the SELLER cannot be held responsible if the person / organization to be delivered does not accept the delivery.
4.4 - The SELLER is responsible for the delivery of the product subject to the contract in a sound, complete and in accordance with the qualifications specified in the order.
4.5 - For the delivery of the product subject to the contract, this contract must be accepted by the BUYER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER shall be deemed to be freed from the obligation to deliver the product.
4.6- After the delivery of the product, if the related bank or financial institution does not pay the price of the product on behalf of the SELLER due to the fact that the credit card belonging to the BUYER is used unfairly or unlawfully by unauthorized persons not due to the BUYER's fault, the product shall be it must be sent to the contact address (s) of the SELLER within the day. In this case, shipping costs belong to the BUYER.
4.7- If the SELLER cannot deliver the product subject to the contract within the period due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation or electronic malfunction, it is obliged to inform the BUYER. In this case, the BUYER may use one of the rights to cancel the order, to replace the product subject to the contract with a precedent, and / or to postpone the delivery period until the obstacle is eliminated. If the BUYER cancels the order, the amount paid will be paid to him in cash and in lump sum within 10 days.
4.8 - Pre-orders.
When you place a pre-order for Content, your contract for the purchase and use of that item is completed when the Content is made available to you, and you will be charged for the purchase at that time. You can cancel your pre-order at any time up to the point at which the Content becomes available to you. We will need to cancel your pre-order if the Content is withdrawn from sale before it is made available and we reserve the right to cancel your order in the event the price changes before your order is fulfilled.
4.10- This contract becomes valid after it is accepted by the BUYER.
article 5 - right of withdrawal/refund
Refund policies are different depending on what you bought.
Depending on your specific situation, you may be able to return a song or album within 7 working days of purchase as long as you haven't downloaded it or played it. Once you download or stream music, you can't cancel your order for a refund unless it doesn't work properly.
In order to use the right of withdrawal, it is obligatory to notify the SELLER's communication channels by email or telephone within this period and the product should not be used within the framework of the provisions of the relevant article.
The product price is returned to the BUYER within 7 days following the receipt of these documents. If the original invoice is not sent, the product will not be returned. Order returns, invoices of which are issued on behalf of the institutions, will be returned to your card within 7 days after we receive the return invoice.
In addition, the consumer cannot use his / her right of withdrawal in the goods produced in accordance with the special requests and demands of the consumer or made personalized by making changes or additions.
In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts at the location of the SELLER are authorized up to the value announced by the Ministry of Industry and Trade.
In case the order is concluded, the BUYER will be deemed to have accepted all the terms of this contract.